About Me
IT Coordinator with 2+ years of experience coordinating IT infrastructure projects, Microsoft 365 user administration and support, and coordinating implementation of physical security systems (CCTV, access control, etc.), through effective vendor and stakeholder management.
Seeking to advance my career in a reputable organization where I can apply my project coordination expertise while continuously learning and developing new skills. I'm committed to being a reliable team player who bridges technical and business needs, contributing to organizational goals through effective communication, problem-solving, and strategic vendor management.
IT Infrastructure Coordination
Managing vendor relationships for network systems, equipment maintenance, and ensuring reliable connectivity across multiple office locations.
Physical Security Systems
Coordinating implementation and maintenance of CCTV systems (Hikvision) and access control systems (Suprema, ZKTeco).
Microsoft 365 Administration
Configuring and installing Microsoft Office 365 for users, providing training and support to ensure effective platform adoption.
Network Monitoring & Analytics
Utilizing FortiAnalyzer, GDMS, and Dialog Netwatch tools to monitor bandwidth utilization, track devices, and maintain network infrastructure health.
References
Hisham Yusuf Sally
Cheif Sales and Solutions Officer (CSSO)
OREL IT
Email: hisham@orelit.com
Phone: +94 (77) 009 1123
Don Ramesh Indika
Product Head – Cyber & Physical Security
Dialog
Email: ramesh.indika@gmail.com
Phone: +94 (77) 733 6068
Resume
Download CVEducation
HND in Computing - Software Engineering
September 2019 — July 2023
Pearson BTEC Level 5 Higher National Diploma in Computing (Software Engineering) - Grade: MERIT, American College of Higher Education, Sri Lanka
Pearson Edexcel International GCSE
June 2019
Ordinary Level, Adventist International School, Negombo
Experience
IT Coordinator
January 2023 — December 2025
International Conferences Management (Pvt) Limited (ICML), Colombo 05, Sri Lanka. Coordinated IT infrastructure services across multiple office locations, managing vendor relationships for network systems, overseeing equipment maintenance, and ensuring reliable connectivity. Configured and installed Microsoft Office 365 for users, providing training and user support. Coordinated implementation and maintenance of CCTV systems (Hikvision) and access control systems (Suprema, ZKTeco). Served as primary liaison with telecommunications vendors (Dialog, SLT) to maintain 99%+ network uptime during critical live-streaming events. Utilized FortiAnalyzer, GDMS network monitoring tool, and Dialog Netwatch tools to generate reports, monitor bandwidth utilization, and maintain real-time visibility of network infrastructure health. Successfully coordinated multiple IT projects including IP Phones Installation, network upgrades, and physical security systems implementations.